Buy Garden Furniture Direct Customer Services

$0$0$0Firstly, a warm welcome to buygardenfurnituredirect.co.uk$0Buygardenfurnituredirect.co.uk is run by a young and hard working team and wewant you to enjoy your visit to our online garden furniture shop. Wealso like to receive feedback on how we're doing be it good or bad(hopefully not too much bad).  This then gives us the chance to learnfrom our mistakes and improve for the future.$0$0If you ever have any queries or comments regarding any aspect of ourwebsite, please do not hesitate to contact either Paul our CustomerService Manager or one of our sales team on 08450 941707 alternativelyyou can e-mail sales@buygardenfurnituredirect.co.uk$0$0Our Office Hours Are: $0$0Monday to Thursday: 9am - 5pm$0Friday: 9:30am - 5pm$0Saturday: Closed$0Sunday: Closed$0$0If we are unavailable at any time please send us an e-mail to sales@buygardenfurnituredirect.co.uk or leave a message and one of the team will return the call as soon as possible. $0$0Cooling off and Returns$0$0A cooling off period of 7 days applies to all orders so as to comply with the Distance Selling Regulations. See – DTIhowever return costs will be at the purchaser’s cost and the processmust initially be authorised by buygardenfurnituredirect.co.uk  via a returnse-mail confirmation (contact as above). $0Garden furniture Delivery$0Buygardenfurnituredirect.co.uk aims to despatch most items within 14working days of confirmation of your order. The majority of deliverieswill be quicker, however some items such as the handmade to order orspecial order products may take up to 28days. We will keep you updatedvia e-mail and telephone if there are unfortunate delays. Standarddelivery is Free however some items may attract an additional feedepending on the combination of products ordered or location. Anyadditional shipping costs will be cleared with the cardholder beforedispatch and confirmation of order acceptance. $0Online Payment Security$0The buygardenfurnituredirect.co.uk team have taken the decision not tostore sensitive credit card data on our computers. Instead it is storedsecurely on the Protx encrypted payment system. This helps us to ensurethe highest level of security for both online and telephone payments.All transaction information is encrypted using 128 bit SSLcertificates, and so ensuring that your card details are securethroughout the entire process of purchasing from our website, and thisis the reason that you won’t see the padlock symbol until reaching thepayment pages.$0$0 $0$0WEEE Regulations 2006:$0$0As we begin to sell products that are covered under the WEEE regulations we will update this information accordingly$0$0